Patient Questions · Brooklyn, NY
Frequently Asked Questions
Everything you need to know about appointments, insurance, eyewear, and services at Vision Palace Optical on Avenue U in Brooklyn.
What insurance plans do you accept?
We accept EyeMed, MetroPlus Health Plan, UFT, Cigna, EmblemHealth, Aetna, Superior Vision, Healthfirst, Davis Vision, BlueCross BlueShield, UnitedHealthcare, Fidelis Care, 1199SEIU, Spectera Vision, VSP, WellCare Medicare Advantage, Medicare, and Medicaid. Coverage varies by individual plan, so we recommend calling us at (718) 998-8400 before your visit so we can confirm your specific benefits.
How do I book an appointment?
The easiest way to book is through Zocdoc — you can see real-time availability, select your insurance, and confirm your appointment online. You can also call us directly at (718) 998-8400 Monday through Saturday, 10 AM to 6 PM. You can also walk in during regular hours, for an eye exam or a DMV vision test; no appointment is necessary.
Do you offer DMV vision tests?
Yes. We offer walk-in DMV vision tests for license renewal and new license applications. The test is $40. We're enrolled in the DMV's Online Vision Registry, so we submit your results electronically through the registry and you can renew online.
What should I bring to my eye exam?
Please bring your insurance card, a photo ID, and your current glasses or contact lenses. If you have an existing prescription, bring it along or note your contact lens brand and prescription numbers. A list of any medications you take can also be helpful, especially if you have a history of eye conditions. If it's your first visit with us, arriving a few minutes early gives us time to get your information set up before the exam.
Do you see children for eye exams?
Yes, we see children ages 6 and up. If your child is 6 or older, book an exam if you notice any signs of vision problems — such as squinting, sitting too close to the TV, or difficulty reading. Uncorrected vision issues can affect a child's learning, so early detection makes a real difference.
Do you see children under 6?
No. We see children ages 6 and up. For a younger child, ask your pediatrician about a children's eye specialist; once your child turns 6, we're happy to see them.
Can I get contact lenses at Vision Palace Optical?
Yes. We fit a wide range of contact lenses including soft lenses, toric lenses for astigmatism, and multifocal lenses, plus MiSight 1 day lenses for myopia control, which are FDA-approved to slow the progression of myopia in children who start treatment at ages 8 to 12. The contact lens fitting is a separate fee from the eye exam; the fees are listed on our contact lens page. We do not offer overnight corneal reshaping lenses (orthokeratology).
What designer frame brands do you carry?
Our showroom carries a curated selection of designer frames including Ray-Ban, Prada, Prada Linea Rossa, Burberry, Coach, Michael Kors, Versace, Dolce & Gabbana, and Armani. You're always welcome to browse our collection in person — no appointment needed.
Can I pick out frames on the same day as my eye exam?
Absolutely. After your exam, you'll receive your prescription right away and can head straight to our frame showroom. Most patients choose their frames and lenses in a single visit, which means less time spent traveling back and forth. If your plan includes a frame and lens allowance, we'll check what it covers before you choose, so you know what you'll pay.
Do you accept Medicaid for eye exams?
Yes, we accept Medicaid. Under New York Medicaid's vision care rules, an eye exam and a pair of eyeglasses are usually covered once every two years, and more often when medically necessary. Coverage details can vary based on your specific Medicaid plan, so we recommend calling us at (718) 998-8400 to confirm your benefits before your visit.
Do you accept Medicare?
Yes, we accept Medicare. Medicare Part B covers medically necessary eye exams — for example, exams related to diabetes, glaucoma risk, or age-related macular degeneration. Routine refraction exams (to update a glasses prescription) are generally not covered under Part B. If you're unsure what your plan includes, call us at (718) 998-8400 and we'll help clarify your coverage before your appointment.
Where are you located and what are your hours?
We're located at 1723 Avenue U, Brooklyn, NY 11229, in the Sheepshead Bay neighborhood of Brooklyn. Our hours are Monday through Saturday, 10 AM to 6 PM. We are closed on Sundays. Street parking is usually available on Avenue U, and the office is accessible by public transit.
Still have a question?
Call us at (718) 998-8400 Monday – Saturday, 10 AM – 6 PM, or book online through Zocdoc and we'll confirm everything before your visit.
Book Your Eye Exam →Booking · Zocdoc
Ready when you are. Book your eye exam at our Avenue U office.
Most insurance plans cover the visit. We'll verify your coverage before you arrive — and we'll see you on the same block our patients have known since 1995.
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